Privacy policy
This policy describes how MomentumSport Ltd (“we”, “us”) collects and uses personal data when you use momentumsportny.com, contact us, or interact with trainer-matching and booking features we provide.
Data controller: MomentumSport Ltd, 175 Piccadilly, London W1J 9TB, United Kingdom. For privacy enquiries: [email protected] · +44 7506 483223.
What data we collect
- Contact and account data: name, email address, phone number, and message content you send via forms (for example contact, partner, or newsletter interest).
- Booking-related data: sport preferences, goals, availability notes, and similar details you choose to share when enquiring about trainers.
- Technical data: IP address, browser type, approximate region from standard server logs, and data from cookies or local storage as set out in our cookie policy.
- Communications: records of correspondence when you email or message us, where we need them to resolve your request.
How we use your data
We use personal data to respond to enquiries, introduce you to suitable trainers, operate and secure the website, improve our service, comply with law, and (where you have opted in) send occasional updates about MomentumSport. We rely on contract or pre-contract steps where you request services, legitimate interests in running a secure and usable platform (balanced against your rights), and consent where we ask for it (for example marketing or non-essential cookies).
Sharing and transfers
We do not sell your personal data. We may share information with hosting providers, email or messaging services, and (with your agreement) independent trainers or partner venues solely to deliver the service you asked for. If any processor is outside the UK/EEA, we ensure appropriate safeguards (such as standard contractual clauses) where required.
Retention
We keep data only as long as needed for the purposes above: for example enquiry records for a limited period after the last contact unless a longer period is required for legal claims or accounting, and server logs for a typical security window. You may ask us to delete or restrict certain data subject to legal exceptions.
Your rights
Under UK GDPR you may have the right to access, rectify, erase, restrict processing, object, and data portability in respect of your personal data, and to withdraw consent where processing is consent-based. You may lodge a complaint with the ICO (Information Commissioner’s Office). To exercise your rights, contact us at the email above.
Changes
We may update this policy from time to time; the “last updated” date at the bottom will change when we do. Continued use of the site after changes means you accept the updated policy where permitted by law.
Last updated: April 2026. For regulated or high-risk processing, seek independent legal advice tailored to your operations.